Privacy policy
Last updated: September 3, 2026
Haleyra ("we," "us," or "our") operates haleyra.com. This Privacy Policy explains how we collect, use and protect your personal information. By using our website, you agree to this policy.
1. Information We Collect
- Contact information: name, email, phone, shipping and billing address.
- Payment information: processed securely by our payment processor (Shopify Payments). We never store full card details on our servers.
- Order information: products purchased, order history, transaction details.
- Communication data: messages you send our support team, reviews and photos you choose to share with us.
- Automatically collected: IP address, browser type, device information, pages viewed and cookies.
2. How We Use Your Information
To process and ship orders, provide support, send order updates, honor the 90-day results guarantee, prevent fraud, improve our store and (with your consent) send marketing emails and texts. You can unsubscribe at any time.
3. Sharing
We share information only with service providers who help us operate (payment, shipping, email, analytics, advertising) and when required by law. We do not sell your personal information.
4. Cookies & Advertising
We use cookies and similar technologies (including Meta and Google pixels) to operate the site, analyze traffic, measure ads and personalize your experience. You can disable cookies in your browser settings or use our Your Privacy Choices page.
5. Data Retention & Security
We keep your data only as long as necessary and use industry-standard measures to protect it.
6. Your Rights
Depending on where you live (including California and other U.S. states), you may request access, correction or deletion of your personal data by emailing hello@haleyra.com.
7. Children
Our store is not directed to anyone under 18.
8. Changes
We may update this policy; the "Last updated" date reflects the latest version.
Contact: hello@haleyra.com
