90day guarantee
Our promise

See a difference in 90 days — or we refund you. Keep the tube.

Lash and brow serums take time: first changes around week 4, full results by week 8–12. So we give you the full 90 days. Use it nightly, and if you honestly don't see longer-looking lashes or fuller-looking brows, email us for a full refund. No return label, no restocking fee, no photos required.

90-Day Results Guarantee

How the guarantee works

Lash and brow serums take time. First changes usually show around week 4, and full results by week 8–12. That's why our guarantee lasts a full 90 days from the day your order is delivered — long enough to actually know.

What you do

  • Use the serum(s) nightly, one thin swipe along the upper lash line and/or brushed through the brows.
  • If, after 12 weeks of nightly use, you honestly don't see longer-looking lashes or fuller-looking brows, email hello@haleyra.com with your order number.

What we do

  • We refund your full purchase price to your original payment method within 5 business days.
  • No return label. No restocking fee. No photos required. You keep the product.

The fine print (there isn't much)

  • One guarantee claim per customer, per product, on orders placed on haleyra.com.
  • Claims are accepted from day 30 to day 90 after delivery — we ask for the first 30 days because the serum genuinely needs them.
  • The Lip Plumper works in minutes, so it's covered by a simple 90-day money-back guarantee: not for you, email us, keep the tube.

Questions? A real person answers every email within 24 hours, Monday to Friday.